Frequently Asked Questions

We proudly serve New Jersey and the Lehigh Valley Area.

Delivery Information:

• FREE delivery within 10 miles of 08865 — with a $100 minimum order
• Over 10 miles — $1.50 per mile

Please contact us to confirm if we service your specific location and for a delivery quote.

We recommend booking at least 2-4 weeks in advance, especially during peak party seasons (spring and summer). Last-minute bookings may be available — contact us to check availability!

Yes! We handle full setup and takedown of all equipment. Our team will ensure everything is properly installed and safe before your event begins, and we'll return to pack everything up when your rental period is over.

We accept Credit Cards, Cash, CashApp ($GPRNJ), and Zelle. Payment is due at the time of booking to reserve your date.

We understand plans can change. Please contact us as soon as possible if you need to cancel or reschedule. We'll do our best to accommodate changes based on availability.

Absolutely! Our inflatables are designed with safety in mind and are suitable for children ages 3 and up (with adult supervision). We also offer on-site attendant services to monitor children and ensure safety rules are followed.

Weather Policy: Once your unit is delivered and set up, no refunds will be issued due to weather changes (rain, storms, etc.). Please ensure you have adequate space and a flat surface available for the unit before confirming delivery.

Site Requirements: It is important that you ensure adequate space for unit setup before confirming delivery. This includes a flat, level surface and a cleared area free of obstacles. Please review the unit's dimensions in advance to confirm your space can accommodate the setup area.

Yes, a deposit is required to secure your booking date. The remaining balance is typically due before or at the time of delivery. Contact us for specific deposit details.

Our inflatables can be set up on grass, concrete, and indoor surfaces. We use stakes for grass installation and weights or sandbags for hard surfaces to ensure stability and safety.

• No food, drinks, or gum inside the inflatables
• No shoes, sharp objects, or jewelry on the inflatables
• Children should be supervised by an adult at all times
• No wrestling, roughhousing, or climbing on walls
• Keep inflatables away from trees and fences
• No more children than the maximum capacity
• Adults should not use inflatables while under the influence of alcohol or any other substances
• The unit must not be moved once it has been set up by our team
• If wind speeds reach 25 mph or higher, all users should exit the unit immediately and the unit should be turned off for safety